Returns & exchanges

We hope you love everything you ordered from our online store. We take great care to ensure the highest quality and convenience in every detail. If you experience any issues or have questions regarding the use of Love & Carry products, please contact us — we will be happy to help you figure it out!

You can exchange or return items of good quality purchased on loveandcarry.com within 14 days of receipt. To do so, please fill out the form below, and we will get back to you within one business day.

Important conditions:

• The product must be unused, in its original condition, with intact packaging and proof of purchase.

• Exchange is available for a different size or color of equal value.

• Return shipping costs for items of good quality are paid by the buyer.

• Refunds are processed within 3 business days upon receipt and inspection of the item.